01642 722361 for Enquiries. The Royal Oak Hotel, 123 High Street, Great Ayton, North Yorkshire TS9 6BW

COVID-19 Coronavirus Update

Mar 21, 2020 | Community

Updated 9 December 2021

 

We are open to all customers wishing to eat or drink inside, order takeaway food or stay overnight

Please see details below

VISITING US TO ENJOY A MEAL OR DRINK

There are currently no restrictions in place and no limit of party sizes. However, we will still have socially distanced tables available and table service for those who would prefer. Please book your table here

  • Party sizes are unlimited. You may book for large parties at anytime without risk. We will not take a deposit initially, but may require one 4-weeks prior to your event. Any cancellations on our part due to tightened covid restrictions will guarantee a full refund. Please make any enquiries here
  • Customers should still check in via the Covid App QR Code
  • You do not have to wear a mask, but we recommend it when moving about the building
  • Reservations can only be made for diners. Customers simply wanting a drink do not need to book. There are plenty of tables set aside for non-diners
  • We cannot make reservations for outdoor tables (due to the unpredictable British weather). However, you are welcome to sit outdoors on arrival if you wish
  • Government mandated covid rules are subject to change without notice. You are advised to be aware of any changes that may affect your booking. This page will be updated with the latest advice as we receive it

Thank you for your understanding and for your help as we adapt to our new working practises!

TAKEAWAY SERVICE

We offer a takeout service everyday, so you can still enjoy a Royal Oak meal at home. Customers are able to safely collect their meals at an agreed time. See our menu here.

To order a takeaway, please contact us anytime on 01642 722361. Orders may only be placed on the day they are required.

HOTEL RESERVATIONS

The Hotel is fully open to guests. Reservations can be made via the website. You will not be charged for cancellations up to 48 hours from your stay. Hotel guests are subject to the same restrictions and guideline as set out above for diners.

If you wish to cancel or amend your stay, please can you do so as soon as possible to avoid any third-party agency cancellation fees. Guests who have booked to stay via a travel website will need to cancel via them. If you have booked directly with us please amend your reservation via your confirmation email or let us know if you wish to cancel or amend your booking at RoyalOakGreatAyton@gmail.com

ALL OTHER ENQUIRIES

Should be made to RoyalOakGreatAyton@gmail.com

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Thank you to all our loyal customers for their ongoing support at this difficult time.